How Classic BNPL Methods are Changing the Future of Finance and Fintech
How BNPL makes processes better by adding age-old techniques to new process
Cheap and Efficient
According to a McKinsey study, mature BNPL providers spend roughly 70% less on user acquisition than a private-label credit card supplier. According to CB Insights, the BNPL industry has grown at an annualized pace of 58 percent since 2015. This is because companies like Afterpay and Klarna are able to recruit clients more quickly and effectively than traditional payment methods. Additionally, BNPL service providers are forming alliances with well-known, big-box stores and thereby gaining access to their enormous client base of consumers. Examples of exclusive collaborations that benefit both the BNPL provider and retailer include Target and Sezzle, Macy’s and Klarna, and Amazon and Affirm. Customers like a quick and clear checkout process, and businesses make more money off of customers.
Kothapa claims that BNPL providers employ alternative data, AI, and machine learning to more swiftly and accurately evaluate a customer’s credit. For instance, Affirm employs more than 200 customer data points to control risk, and its seven million active loans help to enhance its artificial intelligence algorithm. Banks do have transaction data, but BNPL suppliers have a more complete set of data, such as stock holding data, she claimed.
Younger generations, such as Millennials and Gen Z, who prefer credit card alternatives and use BNPL solutions to make purchases that would otherwise not fit their budget, are being targeted by BNPL suppliers. Additionally, this group may experience difficulties like being denied a credit card. The industry will continue to profit from the aforementioned generations’ growing percentage of retail spending, which, according to Afterpay, will increase from 30% to 50% by 2030.
From Good to Great
A significant change in alternative finance and e-commerce payments is Buy Now Pay Later (BNPL). The epidemic, which sparked this trend, has seen a significant rise in popularity. As more merchants use it, BNPL has become a digital lifestyle solution. According to the most recent report, e-commerce in Western Europe is expected to develop at a 10 percent CAGR, pushing the sector to reach EUR 715 billion by 2026.
This increase can be attributed to BNPL’s ability to offer instant, flexible access to interest-free loans to retail and small business borrowers with just one click, which offers better convenience. It is frequently even accessible to those with bad credit histories. Traditional payment methods are preferred by younger generations like millennials and Gen Z over digital payment solutions like BNPL. Retailers also gain since, unlike credit card payments, there is immediate payment to merchants with real-time settlement.
Numerous fintech companies entered the BNPL industry to take advantage of this potential as a result of the rising demand for this payment method. BNPL is often not an interest-bearing loan; as an unregulated market, it presents a number of difficulties and risks to both customers and lenders.
For instance, retailers who want to provide their consumers the convenience of BNPL work with these unregulated lenders. Customers are at risk as a result, and the process is not being watched. To meet client expectations, BNPL should be absolutely frictionless, however this isn’t always the case. Additionally, because the unregulated lenders in this industry are not skilled at handling them, there are frequently issues with returning an item and receiving a refund. Additionally, customers have the easy ability to accumulate large amounts of untraceable debt and later pay the price.
Since the financing is being handled by non-finance companies in this situation, the risks connected with BNPL are frequently not well-balanced.
In order to assure consumer protection in all significant markets worldwide, including the US, UK, and Australia, there is a growing desire for appropriate legislation, controls, and monitoring.
According to research, the global market for BNPLs would grow to $3.98 trillion by 2030. Fintechs have entered this industry because to the expanding potential of the BNPL sector, and challenger banks like Monzo, Revolut, and Curve have plans to follow suit in the UK and Europe. The level of BNPL services must increase if they are to keep up with this exponential expansion.
To improve credit quality, hygiene is essential. There is only a soft credit check at the moment. A required credit-worthiness check is necessary to safeguard consumers against debt that is outside of their means and to guarantee a higher possibility of payments.
Using data from contact centers and social media to create alternative data-based credit assessments is one option. Even if the customer is underbanked or unbanked, this offers insight. It will show whether a customer is likely to be accountable and repay the money or err on the side of being unreliable and not pay. Utilizing this feature can help players in the ecosystem stand out from one another and raise the bar for the caliber of BNPL. Providing consumers with a painless onboarding experience at the POS is another advantage. Additionally, post-shopping management needs to be better managed because there have been instances of uncontrolled BNPL players doing this poorly.
Regulators require information about consumer debt caused by BNPL. Since this industry is unregulated, there is currently no mechanism to monitor the connection between debt buildup and BNPL. This knowledge will aid authorities in controlling the effects of consumer debt on the economy.
Finally, rewards and loyalty management programs can provide a positive experience for customers and compete with credit cards by attracting them. When it comes to the long-term performance of BNPL, this can be a very important differentiating feature. It is likely that BNPL will substantially replace credit cards in the future.
BNPL Regulates the Future
Regulators will fill the gap left by the absence of compliance providers as they pay attention and establish the law in the BNPL arena. Digital technologies that facilitate seamless BNPL options and transactions at the point of sale will be required (POS). Offering alluring consumer finance benefits would help firms stand out in this market. Although FinTech’s have dominated the BNPL industry, banks have been making inroads as well, and legislation will hasten this transition.
Collaborations between banks and ethical technology vendors are also possible. The latter will offer technology innovations that are future-proof to the BNPL market, and banks are already familiar with compliance regulations.
Players in the BNPL will require digital reporting systems. Periodic notification of late payments or repayment default to regulators will be necessary. Regulating the BNPL market will ultimately result in better consumer protection, which is advantageous for the long-term sustainability of this industry.
Given that regulators have already begun to watch this area, proper checks and balances are unavoidable in the long run. To provide clients more confidence, the aforementioned elements must be properly taken into account as new legislation are passed. This will help banks that are interested in the BNPL market. The most crucial benefit is that it will guarantee consumer protection, making BNPL a safe and secure payment option that is provided at checkout